If you can't measure it (correctly) you can't manage it

As anyone who works at ODIN knows, I'm all about the metrics and measurement. If you can't measure something then it's just not real from a management perspective (fortunately you don't have to manage love, beauty, happiness and other squishy things that are tough to measure). The part about metrics and measurement many people miss is doing it correctly. I had a coach who used to correct the old adage "practice makes perfect" with "PERFECT practice makes perfect" I think the same detail is needed from a Managment perspective. If you are trying to put metrics on a process or activity you have to have integrity and accuracy in the measurement. If you don't then you can skew the data however you want and slant the view with rose colored glasses all day long. RFID automates the data capture for many processes from tracking IT Assets to following specimens in a lab, but if you are not using physics to get 99.9% accuracy and you are not taking measurements or reads at the right spots even a cool technology like RFID is useless. Have integrity and measure the right things with accuracy and you will open up all sorts of insight on the process you are trying to manage.